We are searching for an experienced, self-motivated, detail-oriented, and results-driven Account Executive. An ideal candidate will learn fast, keep up with the latest technology developments, present confidently, communicate effectively, and ultimately keep our customers happy.Key Responsibilities Include: ? Serve as the lead point of contact for any and all matters specific to your accounts ? Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors ? Identify and grow new business opportunities with existing clients ? Negotiate contracts and close agreements to maximize profits ? Take meeting notes and keep detailed, organized documentation on all client communications ? Ensure the timely and successful delivery of our solutions according to customer needs and objectives ? Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders ? Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) ? Prepare reports on account status ? Collaborate with the sales team to identify and grow opportunities within territory ? Assist with challenging client requests or issue escalations as needed Experience: ? 3+ years proven work experience in client services or a solution sales role ? Bilingual (English - Spanish)? Agency experience is a plus ? BA or BS preferred ? G Suite experience highly desired Personal Profile: ? A courteous and professional client-centric attitude ? Proactive, driven, and willing to take initiative? Proven ability to juggle multiple projects simultaneously, whilst maintaining sharp attention to detail ? Excellent listening, negotiation and presentation abilities at all levels of an organization, including executive and C-level ? Be an advocate for the work, have a passion for technology ? Ability to become a G Suite roadmap expert and keep up with the latest technology developments ? Sense of purpose and values (including fostering inclusion and being kind) are critical The company provides all the social benefits of Ecuador, as well as a commission plan and private health insurance.
