Home Care Operations Coordinator

Hello from Los Angeles! We're a renowned home care provider on the lookout for a skilled bilingual administrative assistant. If you excel in roles that combine empathetic client interaction with precise administrative oversight, we'd like to hear from you! The Role Role Description: Manage daily clock-in and clock-out procedures for our caregiving staff to ensure operational efficiency. Proactively address any operational issues, maintaining meticulous records for seamless prebilling. Provide compassionate support and information to patients and their families during sensitive communications. Deliver outstanding customer service by efficiently managing incoming calls and resolving issues with empathy and professionalism. Perform various administrative duties to uphold organization for our clients and team alike. APPLY HERE >>> Ideal Profile Requirements: Proficient in English and Spanish to be able to effectively liaise with stakeholders in the region. Experience in the home care sector is preferred; familiarity with HHA Exchange is a bonus, with training available if required. Strong multitasking abilities and capacity to maintain composure under pressure. Excellent organizational and communication skills, with a confident and reassuring demeanor. Availability to work from 9 AM to 5 PM EST. Bring both professionalism and passion to this role, aiding us in making a tangible difference in the lives of our clients. You have at least 2 years experience within a Executive Assistant / Virtual Assistant role, ideally within the Healthcare & Lifesciences industry. You have good computer skills ( MS Word, Excel, Powerpoint). You have working knowledge of Home Care Operations Coordinator, Administrative Tasks, Proactive Support, HHA Exchange, Customer Service, Managing incoming calls, Maintaining accurate records and Manage clock-in and clock-out for Staff What's on Offer? Opening within a company with a solid track record of success A role that offers a breadth of learning opportunities Opportunities for career growth & development